Condition Grading

We use a general, numeric grade to describe the overall condition of items in our luxury collection. Unless otherwise stated in the description, the given condition of an item is Grade 1.0.

100% Expert-authenticated Genuine

We source the items available on kabinetprive.com directly from the luxury designer-maker or a reputable private collector in our global network. Our in-house luxury experts thoroughly authenticate every item that we source before it is available for purchase.

This product authentication process includes, amongst others, the following steps:

1. Physical inspection: Our luxury experts check the quality of the item, e.g. its colour, material, details and examine the markings, stamps and hardware on the item;
2. Paperwork verification: We verify the authenticity of the documents that accompany the item, e.g. original seller’s invoice, CITES, reseller’s invoice and other records; and
3. Independent appraisal: In some cases, we send the item that we source to an external evaluator to certify the authenticity and provide an independent valuation.

All items purchased from Kabinet Privé are covered by our Genuine Product Guarantee.

Safe & Secure Payment

Paying for your purchases is simple, safe and secure. There are three payment methods available at checkout:

• Card – Use your Visa, Mastercard or American Express card
• Paypal – Pay with your account balance, bank account or card
• Remittance – Transfer from your bank in USD, GBP, AUD or SGD

If you do not usually make high-value transactions, your bank or card issuer may temporarily or permanently halt the payment for your purchase. You will need to contact your bank or card issuer to complete identity verification and authorise the transaction.

We have partnered with Stripe to process your card payment and fully comply with the Payment Card Industry Data Security Standard (PCI DSS) to ensure the safety and security of your personal and financial data.

To protect your data, we also use grade A+ end-to-end encryption between your device and our web servers together with fully-validated cryptographic signatures on our domain name system (DNS).

Learn more about our Data & Privacy Policy.

Ready-to-dispatch Inventory with Worldwide Delivery

Unless otherwise stated, all items are available from our own inventory and ready to be dispatched worldwide. We deliver to all countries and localities served by international courier service providers such as DHL and FedEX.

For a complete peace of mind, you may opt for a fully-insured delivery handled by our secure logistics partner. To accommodate your busy lifestyle, we also offer a door-to-door concierge service for the most exclusive items. These add-on services will be quoted and billed separately after checkout.

When receiving your purchase, you may have to pay customs duties, tariffs or taxes and prevailing fees and charges imposed by the authorities or relevant third parties in your country.

Please indicate your delivery and insurance preference at checkout.

Reserve a Future Purchase

Kabinet Privé offers the flexibility for you to plan your luxury purchase in advance, especially the most sought-after and extremely rare items in our collection.

You may reserve selected items for 30, 60 or 120 days by placing a small deposit. During the reservation period, we will hold the item for you and you are entitled to the right to purchase the item ahead of other interested buyers.

If another buyer is interested in the item, you may choose to release your reservation, and we will refund your deposit in full. If you cancel at any time within the reservation period, we will refund your deposit on a pro rata basis.

To place a reservation or for more information, email [email protected].

Personalised Luxury Concierge

Building on relationships with our international clientele and partners for over a decade, Kabinet Privé also serves as a one-stop shop for all things luxury offering custom-designed bespoke items and personalised concierge services.

Our team of experts are available for advice and consultation on all your luxury needs. We work closely with world renown luxury designer-makers and reputable private luxury collectors to help our clients acquire the most sought-after items from across the globe.

Get in touch with our concierge teams in Hong Kong, Singapore and Kuala Lumpur by email at [email protected].