Genuine Product Guarantee

All items available at Kabinet Privé are 100% expert-authenticated genuine. We shall grant a full refund if any item that you purchased from our shop is proven to be counterfeit.

To be entitled to a refund, you must dispute the authenticity of the item purchased from our shop by email to [email protected] within seven calendar days of delivery.

You must also include the proof of your purchase, e.g. invoice, payment confirmation, etc.) and any relevant details to support your dispute. You have to return the item to Kabinet Privé in its original condition at your own cost.

We shall investigate your dispute and determine the outcome of your dispute within a reasonable time. If you are entitled to a refund, we will send back the amount paid for the item purchased within 30 days.

Any decision pertaining to an authenticity dispute is final and is at the sole discretion of Kabinet Privé. Kabinet Privé is not responsible for any damage or loss of your purchased items in transit and this guarantee does not cover such damage or loss.

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